Privacy Policy
Bozzena (“Bozzena,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit bozzena.com or purchase from us, how we use and share it, and the choices and rights you have. By using our website or buying from us, you agree to the practices described here.
- Contact details such as your name, email address, phone number, and shipping and billing addresses
- Order information, including the items you purchase and any custom-order specifications
- Account information, if you create an account (such as your login credentials)
- Payment information you submit at checkout (processed securely by our payment provider — see below)
- Any messages or information you send us through contact forms, email, or our Trade and Wholesale applications
When you visit our site, we may automatically collect:
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- Device and browser information, IP address, and general location
- Pages viewed, links clicked, and how you navigate the site
- Cookies and similar tracking technologies (see “Cookies and tracking” below)
We may receive information about you from:
- Sales platforms such as Etsy, when you purchase from our shop there
- Payment processors, shipping carriers, and fraud-prevention services
- Social media and advertising platforms, if you interact with us through them
We use your information to:
- Process and fulfill your orders, including payment, shipping, and customer support
- Manage your account and respond to your inquiries
- Send you order confirmations, shipping updates, and service messages
- Send marketing emails and updates, where you have opted in (you can unsubscribe anytime)
- Improve our website, products, and customer experience
- Detect and prevent fraud, and maintain the security of our site
- Comply with our legal obligations
We do not sell your personal information for money. We share information only as needed to run our business, including with:
- Service providers who act on our behalf — for example, our website host, payment processor, shipping carriers, email and marketing platform, and analytics providers
- Sales and advertising platforms, where you have engaged with us through them
- Legal and safety recipients, when required by law or to protect our rights, our customers, or others
- A successor entity, in the event of a merger, acquisition, or sale of our business
- Anyone else, with your consent
We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and support marketing. Some of these are essential; others (such as analytics and advertising cookies) are optional.
You can control cookies through your browser settings and, where offered, through the cookie banner on our site. Disabling some cookies may affect how the site functions. We use analytics tools (such as Google Analytics) to understand site traffic and usage.
Payments are processed by secure third-party providers (such as our checkout payment processor). We do not store your full payment card details on our servers. Your payment information is handled according to the payment provider’s own privacy and security practices.
If you purchase from us on Etsy or interact with us on social media, those platforms collect and process your information under their own privacy policies, which we encourage you to review. This Privacy Policy applies to bozzena.com.
If you opt in, we’ll send you news, new arrivals, and offers by email. You can unsubscribe at any time using the link in any marketing email, or by contacting us. We will still send you essential messages about your orders.
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights regarding your personal information. To exercise any of these rights, contact us at info@bozzena.com and we will respond as required by law. We will not discriminate against you for exercising your rights.
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request access to and a copy of your personal information
- Request that we correct or delete your personal information
- Opt out of the “sale” or “sharing” of your personal information (including for cross-context behavioral advertising)
- Limit the use of sensitive personal information, where applicable
To make a request, contact us using the details below. We may need to verify your identity before fulfilling your request.
If you are located elsewhere (for example, the EU or UK), you may have additional rights such as access, rectification, erasure, restriction, portability, and objection. Contact us and we will assist you in line with applicable law.
Our website and products are not directed to children, and we do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us information, please contact us and we will delete it.
We are based in the United States, and your information will be processed there. If you access our site from outside the U.S., you understand your information may be transferred to and processed in the U.S.
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective date” above and, where appropriate, notify you. Your continued use of our site after changes take effect means you accept the updated policy.
If you have questions about this Privacy Policy or your information, contact us at:
Bozzena Van Nuys, California, USA Email: info@bozzena.com