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  • Fabric & Textile
    • Baule Blankets
    • Indigo Blankets
    • Mudcloth Blanket & Throw
    • Mudcloth Scarf
    • Leather Poufs & Ottomans
  • Kitchen & Dining
    • Bread Baskets
    • Coasters
    • Fruit Baskets
    • Placemats
    • Tray & Platters
  • Basket & Decor
    • All Storage Baskets
    • Flower Basket
    • Lidded Basket
    • Pot Basket
    • Laundry & Storage Basket
    • Storage Bins
    • Wall Decor
  • Pillowcases & Shams
    • Mudcloth Pillowcases
    • Ankara Print Pillowcases
    • Indigo Pillowcases
    • Moroccan Pillowcases
    • Silk Pillowcases
  • Scrunchies
    • 22 MM Silk
    • Chiffon
    • Floral
  • Candles
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Refund Policy

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at bozzenabrand@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bozzenabrand@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

BOZZENA specializes in making traditional handmade fabric, authentic, vintage decorative pillows, Blankets, Bedding, Baskets, Candles, Placemats, and Pots.

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About us

We specialize in making authentic, traditional, vintage decorative pillows starting from the mudcloth.

Cantlay Street, Van Nuys California

Email: bozzenabrand@gmail.com

Phone: +1 310 902 8797

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  • Home
  • Shop
    • Fabric & TextileSale
      • Bedding
      • Baule Blankets
      • Indigo Blankets
      • Mudcloth Blanket & Throw
      • Mudcloth Scarf
      • Leather Poufs & Ottomans
    • Kitchen & DiningSale
      • Bread Baskets
      • Coasters
      • Fruit BasketsHot
      • Placemats
      • Tray & Platters
    • Basket & DecorNew
      • All Storage Baskets
      • Flower Basket
      • Lidded Basket
      • Pot Basket
      • Laundry & Storage Basket
      • Storage Bins
      • Wall DecorNew
    • Pillowcases & ShamsHot
      • Mudcloth Pillowcases
      • Ankara Print Pillowcases
      • Silk PillowcasesHot
      • Indigo Pillowcases
      • Moroccan Pillowcases
    • Scrunchies
      • 22 MM SilkSale
      • Chiffon
      • Floral
    • Silk Sleep Masks
    • Sculptures & Statues
    • Indoor Planters
    • Pots & Planters
    • Candles
  • Contact Us
  • About Us
  • Blog